Deloitte is establishing off-campus drives for the position Client Service Executives for Chennai, India. Eligible candidates please follow the required steps and prepare well for the position. Please find the Apply Link below.
Deloitte Recruitment 2022:-
- Position: Client Service Executives
- Salary: Up to 6 LPA*
- Degree: UnderGraduate/PG/PHD
- Batch: 19/20/21/22/2023
- Experience: 0 – 2 Years
- Location: Chennai, India
JOB DESCRIPTION:-
Single point contact for the client and the senior management for a specific shift
Interface with clients frequently and maintain an excellent relationship with them
Oversee and coordinate client escalated operational issues
Manage and oversee effective dissemination of client information to operations teams
Ensure that the instruction from the client is disseminated across the shift
Responsible for quality and timely completion of work for the assigned accounts
Ensure that the instruction / feedback received from the client is disseminated
CANDIDATE REQUIREMENTS–
Ensure compliance across processes
Ensure that the feedback from client, revision analysis are disseminated to the team members and track for improvements
Timely flagging of issues to management
You have a strong customer-centric focus and have the ability to quickly understand customer requirements and translate them into operational specs.
IMPORTANT POINTS:-
Good communications skills both oral and written
Ability to effectively communicate and interface with peers as well as mid/senior level management
Ability to stay calm and work well under pressure
Experience in voice support would be an advantage
Willingness to work in rotational basis
Basic knowledge in Microsoft Word, Excel and PowerPoint
MORE DETAILS
Client Service Executive
Advertising, Marketing & Commerce
Chennai, Tamil Nadu, India
Position Summary
The Deloitte Digital Content Studio (DDSC), based in Bangalore and Chennai India, provides high volume, high quality digital and print content to Deloitte clients globally. Our ad-tech product M/Suite powers the digital content creation across Technology platform, Digital Media, and Brand Commerce. DDSC is able to meet the omni-channel marketing content production needs of its clients. The DDCS provides image services, advertising production, 3D content, CGI and video production, delivering roughly 15,000 pieces of content daily.
Job Description
You will be supporting Ad2Pro(Deloitte Digital Content Studios) Clients and the face of the company for our customers. You have a strong customer-centric focus and have the ability to quickly understand customer requirements and translate them into operational specs.
Responsibilities
Single point contact for the client and the senior management for a specific shift
Interface with clients frequently and maintain an excellent relationship with them
Oversee and coordinate client escalated operational issues
Manage and oversee effective dissemination of client information to operations teams
Ensure that the instruction from the client is disseminated across the shift
Responsible for quality and timely completion of work for the assigned accounts
Ensure that the instruction / feedback received from the client is disseminated
Ensure compliance across processes
Ensure that the feedback from client, revision analysis are disseminated to the team members and track for improvements
Timely flagging of issues to management
Skills
Good communications skills both oral and written
Ability to effectively communicate and interface with peers as well as mid/senior level management
Ability to stay calm and work well under pressure
Experience in voice support would be an advantage
Willingness to work in rotational basis
Basic knowledge in Microsoft Word, Excel and PowerPoint
Recruiting tips
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Benefits
We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Learn more about what working at Deloitte can mean for you.
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